Family Information Service from the Reading Family Information Service - Freephone 0800 328 9148
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West Berkshire

  For more information please contact :

West Berkshire
West Berkshire Council,
Market Street,
Berkshire, RG14 5LD
Tel: 01635 42400
Email:Click here to email us
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  Frequently Asked Questions

Finding the right services for your child can be stressful so we've compiled a comprehensive list of Frequently Asked Questions that might help you.


What kind of service do childminders provide?
How flexible can childminders be with the hours they offer?
Are childminders registered?
Do I have to have a contract with my childminder?
How can I find a childminder in my local area?
How much does a childminder cost?


What is a pre-school/playgroup?
What kind of education do pre-schools provide? And at what age can my child attend pre-school?
How long is a Free Early Years place?
Do I need to register by a certain date for my child to access the free early years funded place?
How does the payment system work for the free early years funded places?
Where can I get a list of all the pre-schools/playgroups in my area?

Maintained Nurseries

What is a Maintained Nursery Class?
How many hours can a Maintained Nursery offer my child?
How do I apply for a place?
How do I get a list of Maintained Nursery Classes in my area?

Day Nurseries

How do I find out about the day nurseries in my area?
How do I know which day nurseries are the best?
Are day nurseries registered, does that mean the staff are police checked?
What is the best for my child - a day nursery or a childminder?
What is the difference between a nursery and a day nursery?
How much do day nurseries charge?

Out of school providers

How do I find out about after school and breakfast clubs, are there any in my area?
Is there any childcare available during the school holidays?
Are they registered with Ofsted?
I don’t need childcare, but what is available to keep my children occupied during the holidays that is cheap or free of charge?
Are there crèche facilities available in the Reading area?

Parent & Toddler Groups

What is a parent & toddler group?
What happens at a parent and toddler group?
How much do they cost?
Who organises parent and toddler groups?
How do I find a local parent and toddler group?

Reading & West Berkshire Brokerage Service

Click here for details

Special Educational Needs

I'm looking for activities for my child who has special needs, can you help?
I'm on a low income, are there any activities that are free or very cheap?
I need respite care for my child, who do I contact?
My child has just been diagnosed with an additional need, I don't have any information or know what to do next. Can you help?
I need Holiday a Club for my child who has additional needs
How do I know if I am entitled to Disability Living Allowance and if so how to I apply for it?
I am the parent of a child who has a disability. If I were to die who will care for my child and handle/control her money?
Where can I find a suitable taxi company that will be willing to take a wheelchair user?

  Reading Borough Council

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