Family Information Service from the Reading Family Information Service - Freephone 0800 328 9148
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West Berkshire

  For more information please contact :

West Berkshire
West Berkshire Council,
Market Street,
Berkshire, RG14 5LD
Tel: 01635 42400
Email:Click here to email us
Visit our website
  Family Finance

Family Resource Centre UK has developed the Family Finance Service. This service provides families with hands on, accurate advice and information on benefits, welfare and other finance issues.

Family Finance aims to inform and educate families, leading to their greater financial well being and consequent improvements in lifestyle.

This service is delivered by our qualified and experienced Family Finance Advisers through an outreach programme, home visits, telephone and email enquiries as well as a freephone support line.

Click here to find out more about Family Finance.

Benefits Guide

We've also created a comprehensive guide to benefits that aims to help you in understanding what you are entitled to. Download the FRC Benefits Advice Guide (updated January 2013)

Benefits Update

Download our Child Benefit Update to see if the forthcoming changes affect you or visit: for more details.

We've produced a helpful summary of all published changes to benefits during 2013. Download our Benefit Updates Summary

Help to get through benefit changes

Click here for details of a booklet produced by Rethink (Mental Health Charity) on the benefit changes.

Job Seekers Allowance online

You can now claim Job Seekers Allowance online provided you meet certain criteria.
To find out more, view the Job Seekers Allowance Information sheet

EHRC have published guidance for jobseekers on Pre-employment Questionnaires here:

Advice Clubs

Attend a free drop-in session on a Thursday afternoon at Greenham Community Centre.
For further details and dates:
Download the Advice Clubs information flyer

Job Centre Plus: Changes to the sanction regime for Jobseeker's Allowance and Employment & Support Allowance (Work Related Activity Group)

Download the Changes to the sanctions regime information sheet for full details about these changes.

DWP Enquiry Service

From 30 July 2012, a new telephone service will be available to answer multiple benefit queries within one telephone call.
Download the Information Sheet for full details.
Call the DWP on your usual 0845 contact number.

Berks West Labour Market Newsletter

For the latest news, developments, apprenticeships etc
Download the October 2012 Newsletter
Download the September 2012 Newsletter

Reading Labour Market Newsletter

For the latest news, developments, apprenticeships etc
Download the March/April 2013 Newsletter
Download the February 2013 Newsletter
Download the January 2013 Newsletter

Job Centre Plus Reading Newsletter February 2013

Download the latest JCP Reading Customer Newsletter

Job Centre Plus Southern England Group News

Download the latest newsletter (April 2013)
Download the latest newsletter (February 2013)


The monthly e-zine produced by the Department for Work & Pensions (DWP).

The latest edition of Touchbase has been published on the DWP website
Download the May edition of Touchbase
Download the April edition of Touchbase

‘MA’ (The Money Advice Service)
An independent service, set up by government to help people make the most of their money. The service give free, unbiased money advice to everyone across the UK – online, over the phone and face to face.

  Reading Borough Council

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